My Aged Care is the Australian Government's central entry point for aged care services. It is a website and a phone line, and it is where most families begin - whether they are looking at support at home or a residential aged care home.
What it does
- Information - plain-English explanations of the types of care and what they cost.
- Assessments - it is how you arrange an aged care (ACAT) assessment.
- Find a provider - a search tool to compare homes, including their star ratings.
- Costs - current fee information and estimators.
How to use it
You can explore the My Aged Care website yourself, or call 1800 200 422 to speak with someone who can guide you. A typical path is: read up on your options, arrange an assessment, then use the find-a-provider tool to shortlist homes to visit.
Where it fits
Think of My Aged Care as the front door, not the whole house. It gets you assessed and pointed in the right direction, but choosing the right home still comes down to research and visits. That is where our other guides - and a visit to a home like ours - come in.
Ready to move from research to action? Read how to get into aged care, or register your interest with Paradise Lakes - no cost, no obligation.